Legal

Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains how SuperLedger (“SuperLedger,” “we,” “us,” or “our”) collects, uses, and protects information when you visit superledgerai.com, use the SuperLedger application at app.superledgerai.com, or otherwise interact with our services (collectively, the “Service”). By using the Service you agree to the practices described here.

1. Information We Collect

Information you provide

  • Account information — name, email address, business name, and billing details when you sign up, join the waitlist, or subscribe.
  • Content and connections — data you connect to SuperLedger, including HighLevel sub-accounts, call and conversation records, and the reporting configuration you create.
  • Communications — messages you send us through support, email, or forms.

Information collected automatically

  • Usage data — pages viewed, features used, and actions taken within the Service.
  • Device and log data — IP address, browser type, device identifiers, and timestamps.
  • Cookies and similar technologies — used to keep you signed in, remember preferences, and measure site performance.

2. How We Use Information

  • Provide, operate, and maintain the Service.
  • Generate the reports, portals, ROI analysis, gap detection, and alerts that SuperLedger produces for you and your clients.
  • Process payments and manage subscriptions.
  • Respond to support requests and send service-related communications.
  • Monitor, improve, and secure the Service and prevent abuse.
  • Comply with legal obligations.

3. Data You Process on Behalf of Your Clients

When you connect agency or client data to SuperLedger, you act as the controller of that data and SuperLedger acts as a processor on your behalf. We process it solely to provide the Service to you and according to your instructions. You are responsible for having the necessary rights and disclosures to provide that data to us.

4. How We Share Information

We do not sell your personal information. We share information only:

  • With service providers who help us run the Service (e.g. hosting, payment processing, analytics, and email delivery), under contractual confidentiality and data-protection obligations.
  • With integrations you authorize, such as HighLevel, to sync the data you ask us to connect.
  • For legal reasons, when required by law or to protect our rights, users, or the public.
  • In a business transfer, such as a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, then for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described below.

6. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. You can also manage cookies through your browser settings.

8. International Transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

9. Children's Privacy

The Service is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

11. Contact Us

Questions about this Policy or your data can be sent via our contact page. See also our Terms of Service.