How do I put my client portal on my own domain?

On the Branding tab, enter a subdomain you own (like portal.youragency.com), then add the one CNAME record it shows you at your DNS provider. Once the record is detected, your clients reach their portal at your domain — with no trace of SuperLedger. Apex domains (like youragency.com) aren't supported; use a subdomain.

Before you start:

  • A subdomain you own (e.g. portal.youragency.com).
  • Access to your DNS provider (Cloudflare, GoDaddy, Namecheap, Route 53, etc.).
  • A few minutes, plus up to an hour for DNS to propagate.

Steps

  1. Go to Portals → Branding and enter Your subdomain, then click Start setup.
  2. At your DNS provider, add the record shown:
    • Type: CNAME
    • Name: your subdomain
    • Value: cname.vercel-dns.com
    • TTL: 300 (or Auto) 📷 Screenshot coming soonDNS record details with Type/Name/Value/TTL
  3. Wait for DNS to propagate, then click Check DNS.

What happens next

When the record is detected, the domain status turns active and your portal is live at your domain. You can Re-verify, Test portal, or Remove the domain from the same panel. If it later shows broken, your CNAME record was removed or changed — re-add it.

Common issues

  • Using Cloudflare? Turn the proxy off (grey cloud, "DNS only").
  • Already have an A or AAAA record on that subdomain? Delete it first.
  • "CNAME not detected"? DNS can take up to an hour — wait and re-check.
  • Apex domains (youragency.com) aren't supported — only subdomains.
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